An alarm is triggered if your meter has been running continually for 24 hours. Your postcard bill is then stamped to inform you of this issue.
Is it inside or outside and how do you determine?
Check your meter to see if the dial is still spinning if so, go to the shut off valve inside your house where the water pipe comes in and turn that off. Wait a few minutes and then go to your meter, if the red dial is spinning at least one leak is definitely outside if it is not moving, it is time to check the inside for drips or leaks.
Water hydrants are often possible sources of leaks. If you put your ear to the pipe, sometimes it is possible to hear water escaping if this is an issue.
A toilet with a slow flapper leak can cause the meter to spin. To check yours, add a few drops of food coloring to the tank and see if the water becomes tinted in the bowl.
The top tier rate will be changing to $4.10
We are sensitive to the difficulties facing all of us in during economically challenging times. The revised rate structure will more fairly and equitably allocate the cost of service to all users and encourage wise water use.
You can minimize the impact of this increase on your household budget by scrutinizing your water use. Review your water usage. Check and fix all leaks. Pay attention to lawn watering. This winter be aware of the use of a humidifier working with your furnace as it can dramatically increase your water use.
There are a variety of websites that have helpful water saving techniques and water saving calculators to help with conservation. Our website will begin highlighting some of these sites, beginning with http://wateruseitwisely.com/
Water Bills Due -15th
When is your bill due?
Bills are sent out the last week of the month and are due on the 15th of the next month.
What if the 15th is a weekend?
Payments will be accepted on the Monday after the 15th without a penalty.
How much is the late penalty?
The penalty for not paying the bill is 5% of your total bill.
Will you turn off my water?
If payment has not been made by the last day of the month, it is possible your water may be shut off due to non payment. This will result in a $50 reconnection fee that must be paid along with the balance of your account before water will be restored.
Break it? You Buy it.
What do you get when you cross a lawn mower and a water meter?
Hopefully nothing but occasionally, a costly accident if the transmitter breaks.
What does a transmitter cost to replace?
It is your responsibility to replace the transmitter at a cost of $85.
What else might you have to pay for?
If you are digging and hit the District's water lines, you are responsible for the cost to repair the damage. Call 1-800-DIG-RITE (1-800-344-7483) or 811 and be sure the area is marked for all utility lines.
How much water do you use?
How much water does a drippy faucet use? Here are a couple of websites to help you estimate how much water you use when you take a shower, wash dishes or laundry or just brush your teeth.
The USGS Water Science School
General idea of how much water is used daily
Water Use Calculator
Nice visual of how many gallons used for the bath, shower, sink, etc.
Did you know?
An old toilet can use up to 6 gallons per flush. A running toilet can leak 1 gallon of water per minute --up to 1,400 gallons per day! Learn to fix it, from do it yourself magazine, Fall 2014
Repairs will often shake up the water and results in yellow water.
This is usually a result of the calcium and lime that typically resides along the lower parts of the pipeline but are now stirred up due to the change in the system. You may need to "flush" the water through your system to get it out of your pipes. This is safe to drink and no boiling is necessary.
The outdoor is calling
Be sure if you are digging, taking out a fence line, replacing a fence line, putting up a new fence, installing a cattle guard, etc., you call 811 or 1-800-344-7483 to check if there are utilities in your area.
There is a two working day delay for utilities to call or mark the area before you can dig so plan your projects appropriately.
You Break It, You Pay for it
If you hit one of our water lines, you will be responsible for the cost of repair. This is currently averaging around $500.
"FREE Auto pay means never having another late fee again!"
The meters are read usually around the 20th of each month.
Your bill should arrive during at least the last week of the month.
Bills are due on the 15th unless that falls on a weekend and then are due on the next Monday.
Late Bills are sent out on the 16th and includes the 5% late fee. This amount must be paid by the last day of the month.
Service will be discontinued and a $50 fee will be charged to renew service along with the payment in full of all current charges to the account.
The water rate is based on tiered usage. The minimum monthly water bill is $16.00 which includes 1000 gallons. The next 1000 gallons is $ 9 more, the next is $7 more, the next 1000 is $5 more and each 1000 after is $3.50.
Cash, check, or money order can be dropped by the office at 118 N Lafayette or mailed to PO Box 334, Marshall, MO 65340. Be sure to include the zip code or else your payment may be delayed.
FREE auto Bill pay is available. Signing up is easy. Complete this form and bring or mail to the office along with a voided check from the financial institution you want to use to get started.
Credit/Debit or e-Checks are now an option but there is a $3 processing fee per $100. You may call the office to make a payment.
118 N Lafayette Ave. PO BOX 334, Marshall, MO 65340
© 2017 TouchaRock.com. All Rights Reserved.